Services

We offer an array of possibilities to increase efficiency in companies at all levels in every industry.
The solutions we create for our clients are tailor-made and adaptable to each market and company.

Our products
We develop our portfolio based on our experience and good practices, always thinking about our clients’ needs and expectations.
01

Call Center

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02

Customer service

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03

Telemarketing

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04
05

Internal Control

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01

Call Center
Service

Call management using multiple channels, which allow for interaction and easy access. We deliver information and take suggestions and claims. We implement client-retention practices, cross-selling, service activation, and everything related to our clients’ products and services.

02

Customer service

We rely on the experience of our task force. They are trained in smiling on the phone and have the digital tools to access relevant information upon coming into contact with the client, as well as customer-satisfaction metrics.

03

Telemarketing

We provide this commercial solution, which increases sales and impacts customer loyalty and product market-positioning.

04

Advisory on implementation and running of service units

By assessing, dimensioning, and understanding products, we create strategies that enable service centers to work efficiently in the short term.

05

Internal
Control

We foster peace of mind among our clients by constantly and exhaustively assessing customer service practices, and guaranteeing it is delivered with established quality standards. We do so using auditing techniques, assessment protocols, and consolidated procedures.

Get in touch

We would like for you to get in touch with us to share your comments or request advisory on any of our products.

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